How do I arrange a viewing?
To arrange a viewing with a leasing agent, please fill out the inquiry form on our website or call 289-670-2990. We would be happy to show you our suites and luxury amenities.
FREQUENTLY
ASKED QUESTIONS
What utilities are included in my rent?
Your monthly rent includes self-controlled heating and air conditioning. Parking, personal electricity and water are not included, and you are responsible for payments to Metergy Solutions.
What appliances are included?
Your suite includes a fridge, stove, dishwasher, microwave, washer, and dryer, all of which come with user manuals.
Do you offer parking?
Yes, parking at The Grand Trios is allocated based on suite type. You can choose between parking in our underground parkade or above ground. Visitor parking and accessible parking spaces are also available.
Do you have visitor parking?
Yes, registered visitor parking spaces are available in the outdoor parking lot. Visitor parking is first-come-first-served.
Visitor parking spaces are intended for visitors only, and vehicles must be registered. Each suite is limited to 192 visitor parking hours per calendar month.
What information does TerraCorp require to fill out a lease application?
Thank you for choosing to live at a TerraCorp building! To complete a lease application, we will ask for information about:
- Proof of income
- Last month’s rent deposit through certified cheque, e-transfer or money order
- Photo ID such as a driver’s license or valid passport
- References
- Credit check completed by TerraCorp
A Leasing Agent can assist you with any questions regarding our process. You can view our rental application checklist for more details.
Once all the necessary documents have been submitted, please allow 48 hours for your application to be processed. Once you are approved, the Leasing Agent will notify you and schedule a time for you to pick up your key, book the elevator (if applicable) and receive an orientation of your new home and community.
What is needed for an international applicant?
If you are applying for a suite and live in a different country, all documents must be provided in English for TerraCorp Management to review. Please view our rental application checklist to prepare your documents. Contact our leasing team if you have any questions about our process.
How is the building managed?
At TerraCorp Management, we take pride in our longstanding reputation for excellence, built over 60 years of managing properties across Southwestern Ontario. Our buildings are managed with the highest level of care, featuring on-site management and our Resident Services to handle day-to-day operations, assist residents, and ensure the property runs smoothly. We maintain the inside and outside of the building, ensuring that all amenity spaces are clean, well-kept, and in top condition for residents to enjoy.
For peace of mind, we also provide 24/7 emergency support to address any urgent issues that may arise outside of business hours. With our decades of experience, you can trust that we know what we're doing and are committed to providing a well-maintained and secure environment for all our residents.
How can I pay rent?
We accept Pre-Authorized Debit (PAD) payments, as well as cheques or money orders, which can be provided directly to the Resident Manager. PAD is a convenient, hassle-free option that ensures your payments are made automatically, so you never have to worry about missing a due date.
Do I need tenant insurance?
All residents must show proof of tenant content insurance before moving in. TerraCorp Management is not responsible for loss of or damage to your personal property. An updated copy of your insurance policy must be provided each year. All insurance carriers are accepted.
Are pets allowed?
Yes, pets are welcome! We encourage residents to take advantage of the pet wash station located on the ground floor of The Grand Trios III.
What is your smoking policy?
Smoking (any substance) or vaping is not permitted in suites, on balconies, or anywhere within the apartment community. If you are required to smoke cannabis for medical purposes, you must inform your building’s Resident Manager in writing and provide medical confirmation.
Is the price listed on The Grand Trios website the rent for all apartments of that style?
For each apartment suite type, the rental amount is displayed as "starting from" the base rent. The exact rent for each apartment suite is calculated based on the floor level, view, square footage and any other amenities such as an oversized terrace. Our Leasing Agent can provide pricing on the exact suite you are looking for.
Do you offer fully furnished apartments?
No, we do not offer fully furnished apartments.
Am I allowed to make alternations to my suite?
You must have advance written consent from TerraCorp Management before you make alterations to your suite.
Are there EV chargers available?
EV chargers will be coming to The Grand Trios in 2025!
